Debug Log & System Information

Logs are great for finding the possible causes of issues on your site. WP RSS Aggregator has its own logs where it shows every step of the feed import process in order to catch possible issues.

NOTE: Both the error log and the system info files are required when contacting support for help with issues and possible bugs. They help to speed up the process and reduce waiting times. 

These can both be found under the Tools section of WP RSS Aggregator.

Logs (Debug/Error Logs)

The Debug Log in WP RSS Aggregator can be enabled or disabled from RSS Aggregator > Tools > Logs

To enable or disable the logging, and to set how many days the logs are stored for, use the Log Options below. 

All the log entries can be filtered by log entry type. To do so, click on the filters above the debug log (All, Errors, Info, Notice, Warnings and Debug). Every entry also has the source name associated with it ("WPRA Youtube" in the example below).

The example below shows the Debug Log when only one filter is applied. In this case, it's "Info".

System Information

The System Information gives you a complete run-down of your website's setup. This helps both yourself and our support team to understand how your site is set up, what limitations it may have, what possible conflicts may be at play, and so on.

It also includes a list of your selected options within the core plugin's settings. These help the support team to quickly get an understanding of your WP RSS Aggregator settings and re-create them if need be. This enables us to try and reproduce your issues ourselves in order to get a better idea of what may be going on.

To access your System Information, visit RSS Aggregator > Tools > System Info.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us